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About the author
With a strong passion for seeing startups grow and succeed, Sonia Guzmán has dedicated her career to helping businesses achieve their full potential. Her experience spans over 15 years in customer success, project management, and team leadership, with a proven track record in driving client satisfaction, retention, and growth. She’s honed her skills in guiding teams to deliver exceptional service and build strong relationships with customers. Her expertise in the startup ecosystem allows her to understand the unique challenges and opportunities that early-stage companies face, and she is committed to empowering them to thrive in competitive markets.